Know The Rules Before Account Access
Our Legal notice explains who may access the service, what information we use to create and protect an account, and how you can ask us to correct or remove eligible records. Access depends on local law, and we may request phone verification before account access or
-
1
before reviewing a wallet-related request. Payment references such as DANA, OVO, GoPay and QRIS help us match a receipt to the right account, while bank transfer and virtual account records may be checked against the details you submit. We do not treat a payment receipt as
-
2
permission to bypass account checks. If a rule changes your access, we will direct you to the relevant policy wording and support route. The Legal notice applies where local law permits and does not replace advice from a qualified Indonesian legal adviser.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.